KUKAI FAQ: Everything You Need to Know About Our Key Cutting Machines & Services


In the specialized field of locksmithing and key cutting technology, a reliable and innovative partner is crucial. Kukai Electromechanical has steadily established itself

as a trusted key cutting solution expert in the industry, delivering quality products and services.

To help you better understand our company, here are answers to some common questions.

 

Q: What does your company do?

A: Kukai is a leading manufacturer specialized in R&D, production, sales, and customer service of automatic key cutting machines.

 

Q: How long have you been in the key cutting machine business?​

A: We have been in this business for 11 years, which has given us rich experience and in – depth understanding of the industry.

 

Q: Where are you located and what market do you serve?​

A: Located in Changsha city, Hunan Province, China, we have built customer relationships in  100+ countries and cities across 5 continents.

 

Q: How many employees do you have?​

A: We have 60+ dedicated employees.

 

Q: What are your company’s main products?​

A: Our main products include the Alpha Pro, Beta, and Beta Pro key cutting machines.

 

Q: Can you produce machines according to customer’s concept?​

A: Yes, we accept the OEM project and our R&D team have rich experience for the customize machine.

 

Q: How do you make your business long – term and maintain good relationships?​

A: Firstly, we keep good quality and competitive price to ensure our customers’ benefit. Secondly; We treat every client as a valued partner, fostering

relationships based on transparency, mutual respect, and a genuine commitment to their success.

 

Q: Why choose you?​

A: Kukai always prioritizing the needs of locksmiths and distributors worldwide, providing personalized software, optimized functionality and convenient

operation to ensure a friendly user experience.

At the same time, Kukai have rice experience for OEM project, effectively translating client concepts into tangible solutions to meet market needs.

With over 10 years of experience in the industry, our focus on customer satisfaction drives us to continuously expand our services and enhance our products to meet

the evolving demands of the market.

 

Q: What is your mission?​

A: Our mission is to offer global locksmiths with efficient and streamlined work solutions.

 

Q: How has your company evolved over time?​

A:​ Our innovation journey reflects a deep understanding of locksmiths’evolving needs. Here’s a timeline of key milestones:

▪ 2014 – SEC-E9 Automatic Machine (4 generations developed), which quickly became a cornerstone of our early success.

▪ 2017 – Customize machine, expanded our service scope to offer custom-engineered machines.

▪ 2018 – SEC-M10 Manual Duplicator, a flat milling manual machine.

▪ 2019 – Alpha Automatic Machine (Full functions), the most accurate machine in all of our product line.

▪ 2020 – Beta automatic key machine works with App (connect via Bluetooth), suitable for car locksmith.

▪ 2020 – Alpha Pro automatic key cutting machine with software and hardware upgrades from the original.

▪ 2021 – SEC-E9 Pro automatic key cutting machine, featuring a user-friendly digital screen.

▪ 2025 – Beta Pro (Built – in battery) automatic key cutting machine, enables locksmiths to work freely without fixed power sources.

 

If you have any further questions or need personalized solutions, please feel free to contact us.

Our team is dedicated to providing reliable service and helping you find the perfect key cutting solution for your business.